Contact Us
Patient Relations/Advocate
Email Address: usaf.sheppard.82-mdg.mbx.patient-advocate@health.mil
Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer
Phone Number: (940) 676-6194
Interactive Customer Evaluation (ICE)
https://ice.disa.mil
Location: 527 Tuskegee Airmen Ave, Bldg 500, Sheppard AFB, TX 76311
Telephone: 940-676-2273
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.