Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Advocacy

Who We Serve

Family Advocacy is open to all beneficiaries.

Services Provided

Trained providers support local military families through:

  • Individual, couple, and/or family counseling
  • Educational classes and seminars
  • New Parent Support Program
Family Advocacy also responds to allegations of spousal/intimate partner maltreatment, and child abuse or neglect, by offering supportive services and protection plans for victims, as well as support/treatment options for alleged offenders of maltreatment.

How to Make an Appointment

Call 940-676-2271 or 940-676-2273 for an appointment.

Contact Us

Phone

940-676-2271 or 940-676-2273 

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.
Closures
Clinic closed for readiness training on the third Wednesday of the month; full day closure.
Note: All duty hours are subject to change for mission requirements.

Location

Building 1200, Second Floor, 2W Corridor
Use elevator near Mental Health Clinic

Don't forget to keep your family's information up to date in DEERS!