The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
Our military clinic remains open and we’re continuing to provide healthcare services. Scheduled appointments and procedures are proceeding as planned, and new appointments continue to be booked. For the latest information regarding TRICARE benefits during this period, please visit www.tricare.mil/shutdown

Please be assured, our commitment to providing exceptional care to you remains our highest priority.

About Us

Contact Us

Patient Relations/Advocate

Email the 82nd Medical Group Patient Advocate

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Telephone: 940-676-6194

Interactive Customer Evaluation (ICE)

Contact us on the 82nd Medical Group ICE site.
 

Location: 527 Tuskegee Airmen Ave., Building 500, Sheppard AFB, TX 76311

Telephone: 940-676-2273

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!