Contact Us
Patient Relations/Advocate
Email the
82nd Medical Group Patient Advocate
Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer
Telephone: 940-676-6194
Interactive Customer Evaluation (ICE)
Contact us on the
82nd Medical Group ICE site.
Location: 527 Tuskegee Airmen Ave., Building 500, Sheppard AFB, TX 76311
Telephone: 940-676-2273
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.