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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

How do I schedule an appointment?
When will the vaccine be available to me?
What tier am I in?
Why am I not high risk since I have (insert issue)? Who is deciding this list
When will the COVID vaccine be available to me/my tier/my age group?
Are DOD beneficiaries that are not empaneled to the MTF (i.e. other retiree/dependents in the area) able to be put on a list to receive the COVID vaccine at the Sheppard Medical Group?
Do I need to notify the Sheppard Medical Group if I receive my vaccine off base?
Do I have to get the vaccine?
I’m scheduled to get my shot. What do I do?
Do I need to bring anything with me to my COVID vaccine appointment?
Is there a wait list?

Don't forget to keep your family's information up to date in DEERS!