HomeHealth ServicesUrgent & Emergency Care

Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911.

Sheppard Air Force Base doesn’t offer urgent or emergency care services.

Urgent Care

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).

To learn about how TRICARE covers urgent care, visit the TRICARE Urgent Care page.

Urgent Care Guidance

Sheppard Clinic has no urgent or after hours care available. All members should use the following urgent care guidance. Note: ER Now is not an approved TRICARE authorized facility. Patients may have out of pocket expenses.

Military Members

Call 940-676-2273 or 1-800 TRICARE (874-2273) and follow instructions provided by the Nurse Advice Line (NAL).

Dependents and Retirees

Report to any of the following urgent care facilities. Call prior to going to follow COVID-19 restrictions; verify hours of operation and available services.

TRICARE Authorized Local Urgent Care Facilities

Community Med Urgent Care
3310 Midwestern Parkway
Telephone: 940-488-4616
Hours:

  • Monday through Saturday, 8 a.m. to 8 p.m.
  • Sunday, 12 a.m. to 8 p.m.

Age Restrictions: No patients under the age of three months

Clinics of North Texas Clinic Care
501 Midwestern Parkway
Telephone: 940-766-3551
Hours:

  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday and Sunday, 8 a.m. to 7 p.m.

Age Restrictions: No patients under the age of six months

United Regional Health Care Plus
4327 Barnett Road
Telephone: 940-764-5200
Hours:

  • Monday through Friday, 7:30 a.m. to 7 p.m.
  • Saturday and Sunday, 8 a.m. to 8 p.m. (June through August)
  • Saturday and Sunday, 8 a.m. to 4 p.m. (September through May)

Age Restrictions: No patients under the age of six months

Community Health Care Today Care
200 Martin Luther King Jr Boulevard
Telephone: 940-766-6306
Hours:

  • Monday through Friday: 7 a.m. to 6 p.m.
  • Closed Saturday and Sunday

Age restrictions: All ages from 9:30 a.m. to 6 p.m. if pediatric provider is in attendance

Affordacare Urgent Care
3701 Fairway Boulevard
Telephone: 940-557-5320
Hours:

  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday, 8 a.m. to 7 p.m.
  • Sunday, 10 a.m. to 4 p.m.

Age restrictions: No patients under the age of six months

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.

To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page.

Emergency Care Guidance

Sheppard Clinic has no emergency services. Note: ER Now is not an approved TRICARE authorized facility. Patients may have out of pocket expenses associated with their visit.

What is an emergency? Injury or illness that presents a threat to life, limb, or eyesight.

TRICARE Authorized Local Emergency Care Facilities

United Regional Healthcare System (URHCS)
1600 11th Street
Wichita Falls, Texas
Telephone: 940-764-2120

All OB emergencies report to URHCS - Labor and Delivery (Bridwell Tower).

Kell West Regional Hospital
5420 Kell West Boulevard
Wichita Falls, Texas
Telephone: 940-692-5888

Urgent & Emergency Care FAQs

Contact Us

Phone

Emergency Care
911

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)
Don't forget to keep your family's information up-to-date in DEERS.