There are emergency procedures in place in multiple states due to extreme weather. Learn More About Emergency Procedures

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About the Referral Approval Waiver

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Medical Readiness

Who We Serve

We are open to active duty service members only. 

How to Make an Appointment

Call 940-676-2273 or book on the MHS GENESIS Patient Portal. 

After Hours Care

For after-hours urgent health care, active duty service members must call the Military Health System Nurse Advice Line at 800-TRICARE (800-874-2273) before going to urgent care. Nursing staff will triage and direct medical care as needed. 

Contact Us

Phone

940-676-2273

Hours

Monday - Friday 
7:30 a.m. to 4:30 p.m.  

Closed for training the third Wednesday of each month 
Note: All duty hours are subject to change for mission requirements. 

Location

527 Tuskegee Airmen Ave., Building 500 

Sheppard AFB, TX 76311 

Don't forget to keep your family's information up to date in DEERS!