Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Walk-In Contraceptive Services

Get all your contraceptive care in one place: the Sheppard Medical Group walk-in contraceptive clinic.
 
All beneficiaries are eligible for care and counseling at walk-in contraceptive clinics and can receive education on safe sexual practices, contraceptives, and STI prevention and treatment.
 
The clinic is open Tuesdays, 8 - 11:30 a.m.

Services Offered

  • Patches
  • Pills
  • Implants (i.e., Nexplanon)
  • IUDs (Mirena, Kyleena, ParaGard)
  • Emergency Contraception
  • Rings (Annovera, NuvaRing)
  • Depo-Provera injections
  • Condoms
  • Spermicides
  • Vasectomy preoperative evaluations

How it Works

No appointment necessary. Just walk into the Women’s Health Clinic. Check in for the contraceptive clinic at the kiosk located in the lobby. A member of our team will call you back, get your vital signs, and have you fill out a questionnaire. Wait times will vary; this clinic is on a first-come, first-served basis. After consulting with your health care provider, you may be sent to the lab for a urine pregnancy test. For patients requesting an IUD insertion, the health care providers recommend taking an over the counter NSAID, such as Ibuprofen, for pain relief before coming to the clinic. If you have any questions, please call 940-676-2273.

Contact Us

Phone

940-676-2273

Hours

Tuesdays
8 - 11:30 a.m.

Location

527 Tuskegee Airmen Ave.
Building 500
Don't forget to keep your family's information up to date in DEERS!